Customer Care

● It is our Endeavor to provide top quality services to our valued customers to their entire requirement and satisfaction, through our After Sales Network across Pakistan.


● Our Dealers’ workshops with skilled manpower to serve in all major cities are equipped with state of the art latest technology, tools & equipments and technical manpower to handle conventional and Electronic Fuel Injection (EFI) system.


● Also we have some very important tips and public alerts for our esteemed customers.



● Pak Suzuki's Widest Dealership Network are equipped with state of the art Latest Technology, Tools & Equipments and Technical manpower to handle conventional and Electronic Fuel Injection (EFI) system.

● CNG Cylinder Testing facilitation service through Hydro Carbon Development Institute of Pakistan (HDIP).

● Customer Relation Center operating 24/7 for the guidance / queries / complaints of the customers.

Workshops are equipped with Latest wheel balancing equipment & trained manpower for serving you better. Wheel balancing is important for vehicle stability. It eliminates vibrations, steering, wobbling and maintains driving comforts;

Our well trained dealer's technical staff use Smart Diagnostic Tool (SDT) on EFI vehicles for: Tuning and performance evaluation. Diagnosis related to Engine. Transmission & other problems.;

Workshops are equipped with Latest wheel balancing equipment & trained manpower for serving you better. Wheel balancing is important for vehicle stability. It eliminates vibrations, steering, wobbling and maintains driving comforts. ;

Modern electronic wheel alignment machines are available using laser beam for accurate alignment. Wheel alignment is necessary for every vehicle as it stabilizes the driving, minimize fuel consumption & prolongs tires life.;;

Latest Enviornment friendly A/c Equipment with Gas recycling facility.

For checking percentage of carbon monoxide in exhausted gas and setting the engine for healthy enviornment and better performance of vehicle with fuel efficiency.;

Modern Body Shop equipment & Paint Booth for durable quality finish. ;

Modern body equipment working on scientific principals for accurate alignment. ;

Washing and service facility with advance washing equipments ensuring High quality wash with safety of hightech electronic system.

● Pak Suzuki offers Warranty for all its products from the date of invoice as per following.


MODEL TIME OR DISTANCE LIMIT
Suzuki Mehran*
Suzuki Ravi*
Suzuki Bolan* / Cargo Van 2 Years OR
    WARRANTY Suzuki WagonR* 40,000 kms
Suzuki Swift* (whichever comes first)
Suzuki APV*
Suzuki Jimny*
Suzuki Mega Carry


MODEL TIME OR DISTANCE LIMIT
Suzuki Kizashi
Suzuki Vitara 3 Years OR
    WARRANTY Suzuki Ciaz 3 Years OR
Suzuki WagonR* (whichever comes first)
Suzuki Cultus**

● First free service is due at 1000 Km or 1.5 months. However, this facility can be availed upto 1500 Km or 3 months whichever comes first.


● The First Free Service includes items as recommended in maintenance schedule.


● Second Free Service is due at 5,000 Km or 3 months. However, this facility can be availed upto 6 Months (not exceeding 5,000 Km).


● The Second Free Service includes Free Inspection and Labor free service as recommended in maintenance schedule.


● The vehicle maintained by Suzuki Authorized Dealers at 1,000 Km is eligible to avail 5,000 Km inspection and Labor Free Service.






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